> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.metareal.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# User Tools

User tools are accessed by hovering over the hamburger menu at the top right, next to the user name and user avatar.

![](https://storage.crisp.chat/users/helpdesk/website/5dec7da779ebf400/d554bc99-b9d4-4734-9ad2-074b76_1ye60do.png)

## Support

Crisp is our main support platform. To access it, you simply click the chatbox at the bottom right of the screen.

## Billing

![](https://storage.crisp.chat/users/helpdesk/website/de35c1c679251000/c8f1f5b8-c711-4d57-a281-aac1d7_mkkvgv.png)

The billing interface shows your current subscription, the next billing date as well as your usage against your allotted storage.

## Log out

![](https://storage.crisp.chat/users/helpdesk/website/25df518e0d237600/f2f61299-6705-488b-941e-563c1f_ptgx1b.png)

Log out will sign you out of Metareal Stage and will bring you back to the log in page.

## Getting online help

The Chat (during business hours) or Help (if nobody is online) buttons at the bottom right allow you to summon help via a chat window.  

![](https://storage.crisp.chat/users/helpdesk/website/44b194dc9cade800/image_4sjva5.png)

If someone is available you will be able to chat with them right away. Otherwise, leave us a message and someone will get in touch to help you as soon as possible.


![](https://storage.crisp.chat/users/helpdesk/website/44b194dc9cade800/image_14h6c4k.png)