In rare cases, the image upload process may appear as if its not progressing. To resolve this, you can try the following:
- Check your Internet speed, it should be at at least 5mbps for the uploader to work at a reasonable speed. You can use the built in speed tester in Chrome (just type 'speedtest' in the search box), or head to a speed testing site, such as https://www.speedtest.net/
- Clear your browser cache. Sometimes the cache gets into a state where it causes errors with our web pages. Clearing them usually solves a lot of issues. In Chrome, go to chrome://settings/clearBrowserData. In Safari, it's located under the Developer menu.
- Logout (https://stage.metareal.com/wp-login.php?action=logout), then clear your cache and cookies for stage.metareal.com and www.metareal.com, then login again.
If that doesn't work, please reach out to us via the chat window.